Privacy Policy
Effective Date: 10/1/2025
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms or email
- Request a quote or consultation
- Subscribe to our newsletter or updates
- Interact with our customer service
This information may include:
- Name and contact information (email, phone number, address)
- Project details and preferences
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns through:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website, including pages visited, time spent, and user behavior patterns
- Google Ads: We use Google Ads for advertising purposes, which may collect information about your visits to optimize ad delivery
- Cookies and similar technologies: To enhance your browsing experience and analyze website performance
- Log data: Including IP address, browser type, operating system, and referring URLs
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and improve our stone installation and renovation services
- Respond to your inquiries and provide customer support
- Send you quotes, project updates, and service-related communications
- Analyze website usage and improve user experience
- Deliver targeted advertising through Google Ads and other platforms
- Comply with legal obligations and protect our business interests
- Send marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business (e.g., Google Analytics, email service providers)
- Legal Requirements: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, or safety, or that of our customers or others
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
4. Third-Party Services
Google Services
Our website uses several Google services that may collect and process your information:
- Google Analytics: Collects anonymous usage data to help us understand website performance. You can opt-out using the Google Analytics Opt-out Browser Add-on
- Google Ads: Uses cookies to deliver relevant advertisements. You can manage ad preferences through Google Ad Settings
For more information about Google's privacy practices, please review Google's Privacy Policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Cookie Control: Manage cookie preferences through your browser settings
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: